Lloyd Hotel & Cultural Embassy - Amsterdam, Nord-Holland, 1019 BN, Niederlande

Reservations Policy

Lloyd Hotel
KVK: 33305837
BTW: NL808394253B01

The terms and conditions mentioned below apply to all bookings for the Lloyd Hotel made through this website. The Lloyd Hotel is a company registered in The Netherlands whose registered office is at Oostelijke Handelskade 34 1019 BN Amsterdam

All rates shown online are per room per night (unless otherwise stated). Rates are including VAT and excluding local tourism levies, if applicable and excluding breakfast. Rates are subject to change without notice. However, your rate is guaranteed once you receive a booking confirmation.

Upon arrival you will be asked to produce a valid credit card for the hotel to take authorization.  Online payments can eb made using credit/debit cards and iDEAL.

We accept the following types of credit cards
- EuroCard/MasterCard
- Visa
- Amex

Within the room type of your choice, the exact room you will have is a surprise. We will book a specific requested room at €35.

Cancellation policy
We use two different cancellation policies, depending on the reservation you make:

Refundable reservations
There will be no cancellation fee for cancellations made up to 48 hours before 6pm on the intended date of arrival. For cancellations made during the 48 hours preceding 6pm on the intended date of arrival, we will charge of 50% of the room rate for the first night. For cancellations made after24 hours prior to 6pm on the intended date of arrival and in case no cancellation is made, we will charge 100% of the room rate for the first night.

Non refundable reservations
It is not possible to modify or cancel this reservation in any case. The total costs for all room nights, excluding local tourism levies (if applicable) will be charged directly after your reservation is made. Local tourism levies (if applicable) still remains to be paid in the hotel.

Guests with impaired mobility
The hotel endeavors to offer the same high quality facilities to our less able bodied guests. Where possible, special facilities include spacious and open bathrooms, and lifts in public areas Please check with the hotel if you have any special requirements. We will do our best to accommodate your wishes.

Pets are allowed in the hotel.

Car parking
The hotel offers a parking facilities to its guest. Parking is available at the ‘Rietlandpark’ garage. The cost for using garage is € 3.00 per hour or € 25.00 for 24 hours.

Please note that the hotel is fully non smoking. In case guests do smoke in the hotel, a fine of €150,- will be charged.

Arrival and departure
Hotel rooms are guaranteed from 3pm on the day of arrival. Rooms must be vacated by 12 noon on the day of departure. Late check-outs are possible, depending on availability, for an additional charge.

You will be asked to guarantee your booking with a valid credit card. In case you have booked a refundable reservation, no payment is taken from your credit card at the time of booking or upon check-in. Payment is taken upon departure or, in the event of cancellation, in accordance with our cancellation terms.

Complaints or comments
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel's duty manager at the time of your stay so that we can resolve it immediately.

General information
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time. In case the above terms and conditions do not sufficiently foresee in any case, Lloyd Hotel will decide regarding this issue.