Lloyd Hotel & Cultural Embassy - Amsterdam, Noord-Holland, 1019 BN, Netherlands

Reservations Policy

Lloyd Hotel
KVK: 33305837
BTW: NL808394253B01

The terms and conditions mentioned below apply to all bookings for the Lloyd Hotel made through this website. The Lloyd Hotel is a company registered in The Netherlands whose registered office is at Oostelijke Handelskade 34 1019 BN Amsterdam

Pricing
All rates shown online are per room per night (unless otherwise stated). Rates are including VAT and excluding local tourism levies, if applicable and excluding breakfast. Rates are subject to change without notice. However, your rate is guaranteed once you receive a booking confirmation.

Payment
Upon arrival you will be asked to produce a valid credit card for the hotel to take authorization.  Online payments can eb made using credit/debit cards and iDEAL.

We accept the following types of credit cards
- EuroCard/MasterCard
- Visa
- Amex

Reservations
Within the room type of your choice, the exact room you will have is a surprise. We will book a specific requested room at €35.

Cancellation policy
We use two different cancellation policies, depending on the reservation you make:

Refundable reservations
Cancellations or modifications of reservations without restrictions are free of charge up to 48 hours before the arrival date. Please take in consideration that the arrival date starts at 00.00 hour local time. Should you cancel or modify within 48 hours before arrival, or in case you do not show up, 100% of the first night will be charged.

Non refundable reservations
It is not possible to modify or cancel this reservation in any case. The total costs for all room nights, excluding local tourism levies (if applicable) will be charged directly after your reservation is made. Local tourism levies (if applicable) still remains to be paid in the hotel.

Guests with impaired mobility
The hotel endeavors to offer the same high quality facilities to our less able bodied guests. Where possible, special facilities include spacious and open bathrooms, and lifts in public areas Please check with the hotel if you have any special requirements. We will do our best to accommodate your wishes.

Pets
Pets are allowed in the hotel.

Car parking
The hotel offers a parking facilities to its guest. Parking is available at the ‘Rietlandpark’ garage. The cost for using garage is € 3.00 per hour or € 25.00 for 24 hours.

Smoking
Please note that the hotel is fully non smoking. In case guests do smoke in the hotel, a fine of €150,- will be charged.

Arrival and departure
Hotel rooms are guaranteed from 3pm on the day of arrival. Rooms must be vacated by 12 noon on the day of departure. Late check-outs are possible, depending on availability, for an additional charge.

Pre-payments
You will be asked to guarantee your booking with a valid credit card. In case you have booked a refundable reservation, no payment is taken from your credit card at the time of booking or upon check-in. Payment is taken upon departure or, in the event of cancellation, in accordance with our cancellation terms.

Complaints or comments
We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at our hotel should be made in the first instance to the hotel's duty manager at the time of your stay so that we can resolve it immediately.

General information
Although every effort has been made to ensure the accuracy of the information contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time. In case the above terms and conditions do not sufficiently foresee in any case, Lloyd Hotel will decide regarding this issue.

Reservations